Shipping Policies
Shipping Policy
Thank you for visiting and shopping with us. The following terms and conditions constitute our Shipping Policy.
1. Order Processing Time
All orders are processed within 1–2 business days after order confirmation. Orders are not shipped or delivered on Sundays or public holidays.
If we experience a high volume of orders, shipments may be delayed by a few additional days. In such cases, customers will be informed accordingly.
2. Shipping Time
Once your order is processed and dispatched, the estimated delivery time is usually:
3–7 business days depending on your location within India.
Delivery times may vary due to courier delays, weather conditions, or other unforeseen circumstances.
3. Shipping Charges
Shipping charges, if applicable, will be displayed at checkout before completing the purchase. Occasionally, we may offer free shipping promotions on selected products or orders.
4. Order Tracking
Once your order has been shipped, you may receive a tracking number via email or SMS so you can track the delivery status of your package.
5. Incorrect Address
Please make sure that the shipping address provided during checkout is accurate and complete. We are not responsible for delays or delivery failures caused by incorrect or incomplete addresses provided by the customer.
6. Delayed or Lost Shipments
If your order has not been delivered within the expected timeframe, please contact us so we can assist in tracking and resolving the issue with the courier partner.
7. Cash On Delivery (COD) Policy
For Cash on Delivery (COD) orders, a partial advance payment is required at the time of placing the order.
This advance amount is non-refundable under the following conditions:
If the customer refuses to accept the order at the time of delivery
If the order is returned due to non-acceptance
If the delivery attempt fails due to customer unavailability or incorrect details
By placing a COD order, the customer agrees to these terms.
We request customers to place COD orders responsibly.
7. Contact Us
If you have any questions regarding shipping or your order, please contact us:
Email: suryavedic2@gmail.com
Phone: 9389798368
Phone: 9548300953
By placing an order on our website, you agree to the terms outlined in this Shipping Policy.